Shipping & Returns
Shipping Policy
We strive to process and ship all orders within 1-3 business days. Once your order is shipped, you will receive a confirmation email with tracking information.
Domestic Shipping
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
International Shipping
Delivery times vary depending on the destination. Customs fees may apply and are the responsibility of the customer.
Order Tracking
You can track your order by clicking the link in your shipping confirmation email or logging into your account at theshoesattic.com.
Returns & Exchanges
We accept returns and exchanges within 30 days of delivery. Items must be unworn, in their original condition, and with all tags attached.
How to Return
- Log in to your account at theshoesattic.com to initiate a return.
- Pack the item securely and include the original receipt.
- Ship the return to the provided address.
Refunds
Refunds will be processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable.
Exchanges
For exchanges, please place a new order online and return the original item following the return process.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days for assistance.
For any questions, please visit our FAQ page or reach out through our contact form.